Support

Help & Answers.

A short FAQ, direct email, and Discord for community support. Most issues are solved in under 5 minutes.

Where do I download?

All releases are at download.streamgoat.io. Always grab the latest stable build.

License not activating?

Make sure the app can reach api.streamgoat.io over HTTPS. Check firewall and antivirus, then try running the installer as administrator.

Port requirements?

Verify ports 1935 (RTMP), 80, 443, 3010, and 3011 are open and not blocked.

Stream drops / fallback not working?

Check your MP4 fallback file path in settings. Send logs and a screenshot to the support email.

Custom / enterprise tier?

Email us directly. We can discuss custom seat counts, volume pricing, and white-label options.

Need more help?

Join the Discord for community support, or email us directly. We typically respond within one business day.

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Email
support@streamgoat.io
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Discord
Join Server
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Downloads
download.streamgoat.io